Terms

Primal Paws — Terms of Use & Conditions of Sale

Important — Please Read Carefully

THESE TERMS CONTAIN A BINDING ARBITRATION AGREEMENT, A CLASS ACTION WAIVER, A MASS ACTION WAIVER, AND A JURY TRIAL WAIVER (SEE SECTIONS 20–23) THAT AFFECT YOUR LEGAL RIGHTS. DISPUTES WILL BE RESOLVED ON AN INDIVIDUAL BASIS THROUGH FINAL AND BINDING ARBITRATION, EXCEPT AS EXPRESSLY PROVIDED HEREIN. YOU HAVE THE RIGHT TO OPT OUT OF ARBITRATION AS DESCRIBED IN SECTION 24.

BY ACCESSING OR USING OUR WEBSITE OR PURCHASING FROM US, YOU ACCEPT AND ARE BOUND BY THESE TERMS IN THEIR ENTIRETY.

1. Acceptance of Terms

These Terms of Use & Conditions of Sale ("Terms") govern your access to and use of takeprimalpaws.com, including any related subdomains, checkout pages, landing pages, and mobile experiences (collectively, the "Website"), and any purchase of products or subscription services ("Products") offered through the Website. The Website is operated by Origin Supplements LLC, doing business as Primal Paws ("Primal Paws," "we," "us," or "our").

By accessing or using the Website, creating an account, enrolling in a subscription, clicking "I Agree," or purchasing any Product, you:

  • Represent that you are at least eighteen (18) years of age;
  • Represent that you have full legal capacity to enter into a binding agreement;
  • Agree to be bound by these Terms in their entirety.

If you do not agree, you must not access or use the Website.

1.1 Electronic Assent; Clickwrap

Where presented, you will be required to take an affirmative action (such as checking an unchecked box or clicking a clearly labeled button) acknowledging your agreement to these Terms before completing certain transactions. Your affirmative action constitutes legally binding electronic consent.

1.2 Modifications to Terms

We may revise these Terms at any time in our sole discretion. If changes are material, we will provide reasonable notice via email, account notification, or website banner. Your continued use of the Website after changes become effective constitutes acceptance of the revised Terms.

2. Website Use & Access

We grant you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Website solely for personal, non-commercial use. We reserve the right to modify or discontinue any part of the Website, restrict or terminate access, or refuse service to any user at any time and for any reason. We are not liable if the Website becomes unavailable.

3. Account Security

If you create an account, you must provide accurate and current information. You are responsible for maintaining the confidentiality of your login credentials and must notify us immediately at Support@takeprimalpaws.com of any unauthorized access. We may disable accounts at our discretion for violations of these Terms.

4. Prohibited Uses

You agree not to:

  • Violate any applicable law or regulation;
  • Scrape, crawl, or use automated means to access the Website;
  • Interfere with Website security or functionality;
  • Upload malicious code or viruses;
  • Engage in fraudulent or deceptive conduct;
  • Impersonate any person or entity;
  • Attempt unauthorized access to systems or data;
  • Infringe any intellectual property or privacy rights;
  • Collect personal information of other users.

We reserve the right to investigate and pursue violations to the fullest extent permitted by law and may terminate your access without notice.

5. Intellectual Property

All Website content — including text, images, graphics, trademarks, logos, software, and design elements — is owned by or licensed to Origin Supplements LLC. You may not reproduce, distribute, modify, or exploit Website content without our prior written consent. No rights are granted except as expressly provided herein.

6. Products; FDA Disclaimer; No Veterinary Advice

Primal Paws Products are nutritional supplements for cats. Statements made regarding Products have not been evaluated by the United States Food and Drug Administration. Products are not intended to diagnose, treat, cure, or prevent any disease.

All information provided on the Website — including product descriptions, testimonials, educational materials, and other content — is for informational and educational purposes only and does not constitute veterinary, medical, legal, or professional advice. Products are not a substitute for veterinary care, prescribed medication, a prescribed diet, or regular veterinary check-ups.

You should consult a licensed veterinarian before giving any supplement to your cat, especially if your cat is pregnant, nursing, under twelve (12) weeks of age, taking medication, on a prescription or renal diet, or has been diagnosed with kidney disease or any other medical condition. Stop use and contact your veterinarian if your cat shows any adverse reaction. Follow the serving directions on the label. Individual results may vary.

6.1 Reliance Disclaimer

Any reliance you place on information presented on or through the Website is strictly at your own risk. Primal Paws disclaims all liability and responsibility arising from any reliance placed on Website materials, any interpretation of product descriptions or educational content, and any third-party materials or testimonials appearing on the Website.

By using the Website, creating an account, or making a purchase, you consent to receive electronic communications from us, including order confirmations, shipping notifications, subscription reminders, customer service communications, and marketing communications (if opted in). You may opt out of marketing emails via the unsubscribe link in such communications. Electronic communications satisfy any legal requirement that such communications be in writing.

8. Privacy; Cookies & Tracking

All information we collect is subject to our Privacy Policy, which is incorporated into these Terms by reference. Our Website uses cookies, pixels, and similar tracking technologies operated by us and third parties to enhance user experience, analyze Website performance, personalize content, and support advertising and marketing activities. For more information, please review our Privacy Policy.

9. Payments & Billing

9.1 Orders as Offers

An order submitted by you constitutes an offer to purchase Products. All orders are subject to acceptance by Primal Paws. We reserve the right to refuse or cancel any order at our discretion, including for suspected fraud, pricing errors, or product unavailability. Prices are listed in U.S. dollars and are subject to change without notice.

9.2 Payment Authorization

By providing a payment method, you represent and warrant that you are authorized to use that payment method and that all payment information provided is accurate and current. You authorize Primal Paws to charge your payment method for Products purchased, subscription renewals, shipping charges, applicable taxes, and any other disclosed fees. If payment is declined, we may suspend or cancel your order.

We may receive updated card information from your issuer (such as updated card numbers or expiration dates) and update your account accordingly. If you wish to opt out of this service, contact your card issuer. You are responsible for any bank or card fees. If a charge is reversed, we may invoice you directly and seek payment by another method.

9.3 Third-Party Payment Processors

Payments may be processed through third-party providers. Your use of such providers is subject to their terms and privacy policies. Primal Paws is not responsible for payment processor errors.

10. Shipping; Title; Risk of Loss

Products are shipped via third-party carriers to addresses in the U.S. and select international locations available at checkout. An accurate shipping address and phone number are required. We are not responsible for delays or non-delivery due to incorrect addresses provided by you. Contact Support@takeprimalpaws.com immediately for address changes; we cannot guarantee edits after an order is submitted.

Unless otherwise required by law, title and risk of loss transfer to you upon delivery to the carrier. Shipping and delivery dates are estimates only and cannot be guaranteed. International customers are responsible for any customs duties and import taxes.

11. Delivery Confirmation

Carrier delivery confirmation shall be deemed conclusive proof of delivery to the address provided by you, even without a signature. You agree that such confirmation constitutes sufficient evidence of delivery for purposes of resolving disputes, including chargebacks or claims of non-delivery.

12. Money-Back Guarantee; Returns & Refunds

We offer a 60-day money-back guarantee. If you are not satisfied with your purchase for any reason, contact us at Support@takeprimalpaws.com within sixty (60) days of delivery with your order number, and we will issue a refund of the product purchase price in accordance with our Refund Policy.

Please review our Refund Policy for complete terms, including any return instructions. Refunds are processed to the original payment method. Bank posting times vary. Shipping and handling fees are non-refundable, and the guarantee does not extend to free gifts or promotional items.

13. Subscriptions; Automatic Renewal; Cancellation

13.1 Subscription Enrollment

The Website may offer subscription purchase options ("Subscription Services") that provide automatic recurring shipments of Products at the frequency selected during checkout. If you enroll, you agree that your subscription includes recurring payment obligations and that Primal Paws is authorized to charge your payment method automatically at the selected billing interval until cancelled.

Before you confirm your billing information and complete enrollment in a Subscription Service, we will present a clear and conspicuous notice in visual proximity to the request for your consent that discloses all of the following:

  • That your subscription will automatically renew and you will be charged on a recurring basis unless you cancel;
  • The length of the renewal period and any additional terms of the renewal (every 28 days, unless you select a different interval at checkout);
  • The amount you will be charged per renewal period and the frequency of those charges ([$XX.XX] every 28 days), unless you take timely steps to cancel;
  • The cancellation methods available to you, including how to cancel online and how to contact us;
  • A direct link to the online cancellation process at takeprimalpaws.com/account; and
  • Our contact information: Primal Paws, c/o Origin Supplements LLC, Support@takeprimalpaws.com, 30 N Gould St, Sheridan, WY 82801.

You will be required to take an affirmative action (such as checking an unchecked acknowledgment box or clicking a clearly labeled button) expressly confirming your consent to the recurring charges before your purchase is completed. Your affirmative action constitutes express informed consent to the automatic renewal terms. We will not use pre-checked boxes or other default mechanisms to obtain this consent.

13.3 Automatic Renewal; Post-Enrollment Confirmation

UNLESS YOU CANCEL IN ACCORDANCE WITH THESE TERMS, YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW AT THE THEN-CURRENT RATE AND AT THE SAME BILLING INTERVAL YOU SELECTED AT CHECKOUT. IF PRICING CHANGES, WE WILL PROVIDE ADVANCE NOTICE AS REQUIRED BY LAW.

Following your enrollment, we will send you an order confirmation to the email address you provided. That confirmation will include: (a) a summary of the automatic renewal terms; (b) the amount charged and the billing frequency; (c) the cancellation methods available to you; and (d) a direct link to the online cancellation process at takeprimalpaws.com/account. You should retain this confirmation for your records. If you do not receive a confirmation within 24 hours of enrollment, please contact us at Support@takeprimalpaws.com.

13.4 How to Cancel; No Unreasonable Barriers

You may cancel, skip, or pause your Subscription Service at any time through any of the following methods. To avoid being charged for the next billing cycle, cancellation must be completed at least twenty-four (24) hours before your next scheduled billing date.

  • Online (easiest): Log into your account at takeprimalpaws.com/account and follow the clearly labeled cancellation steps. No phone call required.
  • Email: Send a cancellation request to Support@takeprimalpaws.com. We will confirm your cancellation within one (1) business day.

We will not require you to speak with a live representative, complete a retention flow, or take any steps beyond those described above in order to cancel. Cancellation requests submitted through the account portal take effect upon on-screen confirmation. You will receive a cancellation confirmation email to the address on file. No further recurring charges will be processed and no additional shipments will be sent after the current billing cycle concludes.

13.5 Account Updater Disclosure

We may use an automatic account updater service provided by our payment processor. This service may update your stored payment information (e.g., card number or expiration date) if your card issuer provides updated information. If your payment information is updated, you authorize us to charge the updated payment method. If you do not wish to have your payment information automatically updated, you must remove your stored payment method or cancel your subscription.

13.6 Failed Payments; Reauthorization

If a recurring charge fails, you authorize us to retry the charge, contact you for updated payment information, and suspend shipments until payment is received. Your continued enrollment in a Subscription Service constitutes reaffirmation of your authorization to charge your payment method. Unpaid balances may be referred for collection where permitted by law.

13.7 California Subscriber Rights

If you are a California resident, the following additional disclosures apply pursuant to California Business and Professions Code Section 17600 et seq. (the Automatic Renewal Law) and Section 17535 et seq.:

  • Automatic Renewal Terms: Your subscription will automatically renew every 28 days (or at the billing interval you selected) at the then-current subscription price, unless you cancel before the next renewal date.
  • Cancellation: You may cancel at any time by logging into your account at takeprimalpaws.com/account or by emailing Support@takeprimalpaws.com. We will not make it difficult for you to cancel.
  • Refund for Unauthorized Charges: If we fail to provide the required disclosures prior to your enrollment, we will provide a full refund of any charges you did not authorize. Contact Support@takeprimalpaws.com to request a refund under this provision.
  • Contact: Primal Paws, c/o Origin Supplements LLC, Support@takeprimalpaws.com, 30 N Gould St, Sheridan, WY 82801. You may also contact the California Department of Consumer Affairs, Consumer Information Division, at 1625 N. Market Blvd., Suite N 112, Sacramento, CA 95834, (800) 952-5210.

14. SMS / Mobile Messaging Program

Primal Paws may offer a mobile messaging program. By opting in, you expressly consent to receive recurring autodialed or prerecorded marketing and transactional text messages from or on behalf of Primal Paws at the mobile number provided. Consent is not a condition of purchase. Message frequency varies; message and data rates may apply.

You may opt out at any time by replying STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message. Carriers are not liable for delayed or undelivered messages. You may not participate in the messaging program if you are under eighteen (18) years of age.

15. User Content; Reviews & Submissions

By submitting reviews, testimonials, comments, photos, videos, or other content ("User Content"), you grant Primal Paws a perpetual, worldwide, royalty-free, transferable, sublicensable license to use, reproduce, display, and distribute such content for business and marketing purposes. We may edit User Content for length, spelling, or formatting, but we will not change its meaning. You represent and warrant that you own or control all rights in the User Content, that it does not violate third-party rights, and that it reflects your honest experience and is not misleading.

Where a reviewer has received free product, payment, or another incentive, we will disclose that connection alongside the review.

We reserve the right, but not the obligation, to remove or refuse to post User Content that is unlawful, offensive, or unrelated to our Products, and to terminate or suspend user access for violations. We reserve the right to cooperate fully with any law enforcement authorities or court order directing us to disclose user information. You waive and hold harmless Primal Paws from any claims arising from such disclosures made in good-faith compliance with legal obligations.

16. Disclaimer of Warranties

THE WEBSITE, PRODUCTS, AND ALL CONTENT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRIMAL PAWS DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, TITLE, ACCURACY, RELIABILITY, AND AVAILABILITY. PRIMAL PAWS DOES NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT PRODUCTS WILL MEET YOUR EXPECTATIONS.

17. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL PRIMAL PAWS, ORIGIN SUPPLEMENTS LLC, OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, PUNITIVE, OR MULTIPLE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION, ARISING OUT OF OR RELATING TO THESE TERMS, YOUR USE OR INABILITY TO USE THE WEBSITE, ANY PRODUCT PURCHASE, OR ANY SUBSCRIPTION SERVICE. THIS APPLIES REGARDLESS OF THE THEORY OF LIABILITY, WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, OR OTHERWISE.

17.1 Cap on Direct Damages

TO THE MAXIMUM EXTENT PERMITTED BY LAW, PRIMAL PAWS' TOTAL LIABILITY FOR ANY CLAIM SHALL NOT EXCEED THE GREATER OF: (A) THE TOTAL AMOUNT YOU PAID TO PRIMAL PAWS DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM; OR (B) ONE HUNDRED U.S. DOLLARS ($100.00).

17.2 Allocation of Risk

You acknowledge that the pricing of Products reflects the allocation of risk set forth in this Section and that Primal Paws would not enter into these Terms without these limitations. Nothing in these Terms limits liability that cannot be limited under applicable law.

18. Indemnification

You agree to defend, indemnify, and hold harmless Primal Paws, Origin Supplements LLC, and its affiliates, licensors, service providers, officers, directors, employees, contractors, agents, and successors from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms, your misuse of the Website or Products, your violation of any law, or your violation of any third-party rights. Primal Paws reserves the right to assume exclusive defense and control of any matter subject to indemnification.

19. Limitation on Time to File Claims

TO THE FULLEST EXTENT PERMITTED BY LAW, ANY CLAIM OR CAUSE OF ACTION ARISING OUT OF OR RELATING TO THESE TERMS, THE WEBSITE, ANY PRODUCT, OR ANY SUBSCRIPTION SERVICE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CLAIM ACCRUES. IF NOT COMMENCED WITHIN THAT PERIOD, THE CLAIM IS PERMANENTLY BARRED, EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW.

20. Dispute Resolution; Binding Arbitration

PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT. EXCEPT AS EXPRESSLY PROVIDED BELOW, YOU AND PRIMAL PAWS AGREE TO RESOLVE ALL DISPUTES EXCLUSIVELY THROUGH FINAL AND BINDING INDIVIDUAL ARBITRATION.

20.1 Agreement to Arbitrate

You and Primal Paws agree that any dispute, claim, controversy, or cause of action arising out of or relating to these Terms, the Website, any Product, any subscription or automatic renewal, any advertising or marketing practices, or any alleged misrepresentation (collectively, "Dispute") shall be resolved exclusively through binding, confidential arbitration on an individual basis. The term "Dispute" shall be interpreted broadly.

20.2 Federal Arbitration Act

These Terms evidence a transaction in interstate commerce. The Federal Arbitration Act (9 U.S.C. § 1 et seq.) governs the interpretation, enforcement, and proceedings under this arbitration agreement. The arbitrator shall decide all threshold issues of arbitrability, including scope, validity, and enforceability.

20.3 Mandatory Pre-Arbitration Notice

Before initiating arbitration, the initiating party must send a written Notice of Dispute by certified mail including: full name, mailing address, email associated with the account, description of the claim, and specific relief sought. Notice to Primal Paws must be sent to:

Primal Paws, c/o Origin Supplements LLC, Attn: Legal Department, 30 N Gould St, Sheridan, WY 82801

The parties shall engage in good-faith efforts to resolve the Dispute for thirty (30) days before filing arbitration. Neither party may file arbitration before the expiration of this 30-day period.

20.4 Reservation of Self-Help Remedies

Nothing in this Section prevents Primal Paws from exercising lawful self-help remedies, including responding to chargebacks, pursuing collection efforts, suspending or terminating accounts, offsetting amounts owed, or enforcing payment obligations as permitted by law.

20.5 Arbitration Procedure

Arbitration shall be administered by the American Arbitration Association ("AAA") under its Consumer Arbitration Rules before a single neutral arbitrator. If AAA declines administration, the parties shall mutually select a nationally recognized arbitration provider; if they cannot agree, a court shall appoint the provider. The arbitrator is authorized to award all remedies available in an individual action under applicable substantive law, including compensatory damages, statutory damages, punitive damages, declaratory relief, injunctive relief, and attorneys' fees where authorized by statute or contract. The arbitrator may not award relief on a class, representative, or consolidated basis.

20.6 Arbitration Cost Allocation

Payment of filing, administration, and arbitrator fees shall be governed by the AAA Consumer Arbitration Rules. To the extent required by those rules, Primal Paws will bear arbitration fees in excess of the amount you would be required to pay to file a comparable action in court. Each party shall bear its own attorneys' fees unless otherwise provided by law.

20.7 Small Claims Exception

Either party may bring an individual action in small claims court.

20.8 Equitable and Protective Relief

Notwithstanding the foregoing, Primal Paws may seek temporary, preliminary, or permanent injunctive or equitable relief in state or federal courts for claims involving intellectual property, confidential information, unauthorized resale, fraud, misuse of the Website, or violation of these Terms in a manner that threatens irreparable harm. You consent to the exclusive jurisdiction and venue of such courts for these limited purposes.

20.9 Public Injunctive Relief

To the extent applicable law prohibits the waiver of a claim for public injunctive relief, such claim may be brought in a court of competent jurisdiction. All other claims seeking monetary, individualized, or non-public injunctive relief shall remain subject to binding arbitration as set forth herein.

21. Class Action Waiver

YOU AND PRIMAL PAWS AGREE THAT ALL DISPUTES SHALL BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY. YOU WAIVE ANY RIGHT TO PARTICIPATE IN A CLASS ACTION, SERVE AS A CLASS REPRESENTATIVE, ACT AS A PRIVATE ATTORNEY GENERAL, OR JOIN OR CONSOLIDATE CLAIMS. THE ARBITRATOR HAS NO AUTHORITY TO CONDUCT CLASS PROCEEDINGS.

22. Mass Action Waiver

No Dispute shall be brought as a "Mass Action." A "Mass Action" means twenty-five (25) or more similar arbitration demands filed within one hundred eighty (180) days and coordinated by the same or affiliated counsel. Such claims shall not be consolidated or administered collectively without Primal Paws' consent.

22.1 Batching Procedure

If Mass Action conditions are met, claims shall be grouped in batches of no more than two hundred (200) claimants, with only one batch proceeding at a time and a separate arbitrator appointed per batch. Statutes of limitation shall be tolled during the batching period.

22.2 Special Master

A neutral Special Master may be appointed to resolve procedural disputes regarding Mass Action administration.

23. Jury Trial Waiver

IF ANY DISPUTE PROCEEDS IN COURT, YOU AND PRIMAL PAWS WAIVE THE RIGHT TO A JURY TRIAL TO THE FULLEST EXTENT PERMITTED BY LAW.

24. Opt-Out Right

You may opt out of the arbitration agreement within thirty (30) days of first acceptance of these Terms by sending written notice via certified mail to Primal Paws, c/o Origin Supplements LLC, Attn: Legal Department, 30 N Gould St, Sheridan, WY 82801. Your opt-out notice must include your name, address, email, and a clear statement of your intent to opt out. Opting out does not affect your other rights or obligations under these Terms.

25. Claim-Specific Severability

If any portion of the arbitration agreement is found unenforceable as to a specific claim, that claim shall proceed in court while all other claims remain subject to arbitration.

26. Governing Law

Except as otherwise provided in Section 20, these Terms shall be governed by the laws of the State of Wyoming, without regard to conflict-of-law principles. Nothing in this Section deprives you of the protection of mandatory consumer protection laws of your place of residence.

27. Force Majeure

Primal Paws shall not be liable for any delay or failure to perform any obligation under these Terms if such delay or failure results from causes beyond our reasonable control, including acts of God, natural disasters, pandemic or public health emergencies, labor disputes, supply chain disruptions, governmental actions, war or terrorism, internet service failures, payment processor outages, or carrier delays. Performance shall be excused for the duration of such event.

We may link to third-party websites. We are not responsible for their content, practices, accuracy, or legality. Use them at your own risk and review their terms and privacy policies.

29. DMCA Notice; Intellectual Property

If you believe content on the Website infringes your copyright, please send notice to Support@takeprimalpaws.com with: (i) identification of the copyrighted work; (ii) identification of the infringing material and its location; (iii) your contact information; (iv) a statement of good-faith belief; and (v) a statement of accuracy under penalty of perjury.

30. Assignment

You may not assign any of your rights or delegate any of your obligations under these Terms without our prior written consent. Any purported assignment in violation of this Section is null and void. Primal Paws may assign or transfer these Terms, in whole or in part, without restriction in connection with a merger, acquisition, corporate reorganization, sale of assets, or by operation of law.

31. No Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of future enforcement. The waiver of any right or provision will be effective only if in writing and signed by a duly authorized representative of Origin Supplements LLC.

32. Severability

If any provision of these Terms is invalid, illegal, void, or unenforceable, that provision will be deemed severed from these Terms and will not affect the validity or enforceability of the remaining provisions.

33. Termination

These Terms remain in effect until terminated. We may terminate or suspend your access at any time for violations. Provisions regarding intellectual property, disclaimers, limitation of liability, indemnification, dispute resolution, and payment obligations survive termination.

34. Entire Agreement

These Terms, together with our Privacy Policy, Refund Policy, and Shipping Policy, constitute the entire and integrated agreement between you and Primal Paws regarding your use of the Website and purchase of Products. No ambiguity shall be construed against the drafting party.

35. Promotions, Giveaways & Games

Primal Paws may run promotions on the Website, such as the "Try Your Luck" discount game, prize drawings (including the Fountain Raffle), and free gifts with qualifying orders. The following rules apply unless a promotion's Official Rules state otherwise:

  • No purchase necessary: For any prize drawing, no purchase is necessary to enter or win, and a purchase does not improve your chances of winning. A free method of entry is described in that drawing's Official Rules, available at [link to Official Rules].
  • Eligibility: Must be 18+ and a legal resident of the United States. Employees of Origin Supplements LLC and their households are not eligible. Void where prohibited.
  • Odds and prizes: Odds of winning depend on the number of eligible entries received. Prize descriptions and approximate retail values are listed in the Official Rules.
  • Discount games: Discount codes revealed by the "Try Your Luck" game have no cash value, are valid only on takeprimalpaws.com, cannot be combined with other offers unless stated, and may expire.
  • Free gifts: Free gifts are subject to availability and may be substituted with an item of equal or greater value. Free gifts have no cash value and are not refundable.
  • Winner notification: Winners will be notified by email within the period stated in the Official Rules. Winners are responsible for applicable taxes or fees.
  • Fraud: Attempts to duplicate, tamper with, or game a promotion void eligibility. We may cancel or suspend promotions if abuse occurs.

36. Contact Information

For questions regarding these Terms, please contact us at:

Primal Paws c/o Origin Supplements LLC 30 N Gould St Sheridan, WY 82801 United States

Email: Support@takeprimalpaws.com

Free Premium Shipping

TEXT

30-Day Money-Back Guarantee

TEXT

100% Secure Checkout

TEXT